Refund policy

Thank you for shopping with us at Stella Aesthetics! We take pride in offering high-quality products to help you look and feel your best. Please review our policy regarding refunds:

• No Refunds on Products: All sales of skincare products are final. We do not offer refunds on products unless they are damaged upon arrival.

• Damaged Products: If your product arrives damaged, please contact us within 14 days of receiving your order. To be eligible for a resolution, you must provide photographic evidence of the damage along with your order details.

• Request Process: To initiate a request for a damaged product, please reach out to our customer service team at info@stellaaesthetics.net within the 14-day period. After 14 days, no refund or exchange will be offered.

We want you to have the best experience with our products, and we are here to assist if any issues arise upon delivery.